Culinary
tourism is gaining popularity. When people take vacations and travel, they
usually want more beyond simple relaxation or a business trip. They are seeking
cultural education, in part by experiencing the local cuisine.
Essentials for Attracting Out-of-Town Customers –Part 1
Any restaurant could profit from out-of-town
customers. If you hope to attract tourists and out-of-towners, you need to use
the right marketing techniques to catch their interest. There are two ways to
attract tourists to a restaurant: be near a tourist attraction, or become the
tourist attraction. Either way, make sure you do the following:
Maintain a website.
Almost 50%
of consumers have visited a restaurant website. Since they do not have
firsthand knowledge of the region, tourists and out-of-towners are even more
likely than the average customer to surf the Internet for a good place to eat.
If you already have a website, send a link request to the local chamber of
commerce or tourism bureau.
Get listed in the phonebook.
There is a
phonebook in almost every hotel room. If you are not listed in the phonebook,
it might be difficult for out-of-towners to find your address and phone number.
In a crunch, travelers will often turn to the phonebook to find a place to eat.
In addition to getting listed, you might consider placing an ad in the yellow
pages with some details about your restaurant and your takeout and delivery
services.
Distribute paper menus.
If you hope to
sell to travelers, you need a paper menu, whether or not you offer takeout and
delivery. Place the menu in strategic locations, like hotel lobbies, visitor
centers, car rental agencies, airports and local bulletin boards. Your paper
menu will serve as a mini-advertisement for your restaurant.
Get listed in restaurant guides.
If you are located in a tourism hub or a
popular travel destination, it is essential that you get listed in restaurant
guides and directories. This includes online restaurant guides like
RestaurantRow.com and Dine.com, as well as any print restaurant directories
that will list you, such as hotel restaurant guides, the AAA Travel Destination
Guide, the Michelin Guide, etc.
Offer good parking.
Travelers who are new to the area do not want
to search for a parking space. If your parking situation is lacking, you might
have difficulty convincing tourists that your restaurant is worth the hassle of
parking far away. If you do not have a parking lot, partner with a local garage
or lot and implement a free valet parking service.
By making
use of the above tactics, you will make your restaurant available to both
tourists and business travelers who are looking for a place to eat out.
Be sure to check back for part 2, Capitalizing on a Nearby Tourist Attraction!
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