Welcome to Kankakee County, IL home of the Chicago Bears Summer Training Camp, Barn Quilts, the Kankakee River and more. The mission of the CVB is to create vibrant growth for the local economy by promoting Kankakee County as an overnight destination, increasing visitor awareness and developing a united tourism industry. Get updates on attractions and events in Kankakee County... an affordable destination just an hour south of Chicago at our website, www.visitkankakeecounty.com.
Monday, June 24, 2013
Dealing with Difficult Clients and Guests
Many of us have to deal with angry or unhappy clients as part of our roles, and it's never easy. But if we know what to say and, more importantly, how to say it, we may be able to save the situation. In fact, we can even end up with a better relationship with our client than we had before.
In this article from Catersource explore how to deal with angry or difficult customers. It highlights specific tips and techniques that you can use to smooth things over, so that you can leave them feeling satisfied. Read the article here.